FAQs

General

Q: Do you sell directly to consumers?

A: Bloomingville is wholesale to trade only. As a consumer, you are encouraged to visit one of our many established Retailers. Find a store or webshop close to you here.

Q: How do I become a Retailer?

A: You can apply to become a Bloomingville Retailer by filling out the form here.

Orders

Q: What is your minimum opening order?

A: Please find the minimum opening order for specific countries below:

Denmark: DKK 5.000 (webshops DKK 10.000)

Norway: NOK 10.000 (webshops NOK 20.000)

Sweden: SEK 8.000 (webshops SEK 16.000)

United Kingdom: GBP 800 (webshops GBP 1.600)

Austria, Belgium, Finland, Germany, Ireland, Luxembourg, Netherlands, Poland & Switzerland: EUR 1.000 (webshops EUR 2.000)

Spain, Italy, Portugal, Czech Republic: EUR 1.100 (webshops 2.200)

Other countries not listed above: EUR 1.100 (webshops EUR 2.200)

Q: Can I change or cancel my order?

A: To ship your products as soon as possible, we handle your order immediately. This applies to all in-stock products. Orders with products that are not in stock and thus not available for immediate delivery can be changed up to 48 hours after we have received your order confirmation.

Q: How do I track my order?

A: Go to Schenker’s website and enter the shipment number (upper right corner on your invoice).

Q: What are the delivery times?

A: We ship all orders from our warehouse in Denmark within 24 hours, assuming that all products are in stock. If a product is not in stock, please see the date of dispatch on your order confirmation.

Webshop

Q: How do I get a password for the Retailer webshop?

A: To get a password for the Retailer webshop, you must become a Bloomingville Retailer. You can apply by filling out the form here. When registered as a new customer, you will receive an email containing your login information.

Q: How do I log in to the Bloomingville Retailer webshop?

A: Sign in here.

Q: Do prices on the Bloomingville Retailer webshop include VAT?

A: No, all prices are without VAT.

Q: How do I change my username and password?

A: Please contact info@bloomingville.com, and we will help you change your username and password.

Q: Can prices change?

A: The prices in the webshop are the actual prices for the goods. At times, we may reduce certain prices as a part of a special campaign. Once you have ordered a product, we are unable to change prices. Also, we reserve the right to adjust prices twice a year when a new season begins.