FAQs

Below, you will find a list of frequently asked questions. If you do not find the answer you are looking for, please contact us on info@bloomingville.com.

 


For you as an end consumer


  • Do you sell directly to consumers?

No, Bloomingville is wholesale to trade only. As a consumer, you are encouraged to visit one of our many established retailers to get your hands on our beautiful items.

However, you are introduced to the most of our assortment on our website, and are able to find a store or webshop nearby.

  • I have a claim on a product purchased at a retailer, who do I contact?

Claims always goes through the retailer/shop from whom you have purchased the product. The retailer will contact us if needed.

However, if you experience something with one of our products that you wish to address yourself you are more than welcome to write us an e-mail on  info@bloomingville.com


For you as a retailer


B2B webshop

  • How do I become a retailer?

You may apply to become a Bloomingville retailer by filling out the form here.​

  • How do I log in to the Bloomingville B2B webshop?

Find the B2B login page in the upper right corner or use this link.

  • How do I get a login for the B2B webshop?

To get a login you have to become a Bloomingville retailer first. Apply to become a Bloomingville retailer by filling out the form here.

As soon as you are registered as a new customer you will receive an e-mail with further details about login. 

 

  • How do I change my username and password?

Reset your password at the B2B login page or use this link

  • My login does not work, what is next?

Start by resetting your password at the B2B login page or by using this link.

If this does not help, please contact us on info@bloomingville.com.


Press and marketing material

  • Where do I find product images and lifestyle images?

On every product page you will find all attached images, both products images (packs) and lifestyle images.

You are also able to find them all together within our PIM system on the page Press & Partners. Here you may download them individually or in batches.    

  • Where do I find product videos and assembly instructions?

These you will also find them within our PIM system on the page Press & Partners. Here you can download them individually or in batches.   

 


keyboard_arrow_up